How long does my order take to ship?

As soon as we receive your order we will package and ship it and keep you in the loop during this process. It should arrive to you within a few days. Rural addresses may take a little longer.

Do you offer international shipping? 

Not currently, but we are working on this and it will be available soon. Reach out if you have any queries regarding this and we can let you know where we are at within this process.

What is your return policy? 

If you are unhappy with your product, please contact us and we will ensure to rectify whatever it is. Your saisfaction is of utmost importance to us. Always.

Tallow and Temperatures

It is important to mention that our products, being oil-based and natural are sensitive to temperature. We keep them controlled during the formulation process and during storage here at Leaf, but once they are out on their way to you there is a chance that temperatures may fluctuate and slightly change the texture of the product. This however does not change its efficacy.

If your product arrives a little softer than anticipated due to warmer temperatures during transit, store it in a cool place and allow it to firm up again before use. Tallow is solid and stable at room temperature, so our products are happy sitting anywhere in your home and do not require refrigeration. Do however try to keep our whipped products (Rich & Gentle Creams) out of direct sun. These two products have minimal ingredients and therefore are a little more heat sensitive than our Salve & Lip Balm which contain beeswax.